Welcome to DOQEX Support


End Users:

The DOQEX support service is designed to assist help-desk and service provider operatives.

If you are an end-user please contact your organisations internal service desk or your managed service provider's support service. They are better placed to know who you are and how to help you.

If you do contact us directly we will respond to you however there will be a delay whilst we verify your identity and our entitlement to act on your behalf.

Service Desk Operatives

The preferred support route for service desk operatives is via email:

1. Send an email to support@doqex.com

If the issue is urgent or you require escalation:

2. Call the Support team on: +44 (0) 1904 500355

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

All calls and emails to DOQEX are recorded for security and audit purposes.